Privacy Policy
Introduction
At Covenant Assemblies of God Zambia (CAG Zambia), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, participate in our online services or interact with us through any of our digital platforms.
By accessing or using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:
Contact us through our website.
Submit prayer requests.
Register for church events, conferences or ministry programmes.
Subscribe to newsletters or devotional emails.
Complete online forms.
Make donations through approved payment platforms.
The information collected may include your name, email address, telephone number, physical address, church affiliation and any other information you choose to provide.
In addition, we automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, device information, pages viewed, date and time of your visit, and other website usage statistics.
How We Use Your Information
The information we collect helps us fulfil our ministry and improve our services. We may use your information to:
Respond to enquiries and provide requested information.
Process event registrations.
Communicate ministry updates, church announcements and newsletters.
Respond to prayer requests and pastoral enquiries.
Improve the performance and functionality of our website.
Analyse website traffic and visitor engagement.
Maintain the security of our website.
Comply with applicable legal requirements.
We only use your information for legitimate ministry and administrative purposes.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience. Cookies help us understand how visitors use our website, remember user preferences and improve website functionality.
You may choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
Information Sharing
Covenant Assemblies of God Zambia does not sell, rent or trade your personal information to third parties.
We may share limited information with trusted service providers who assist us in operating our website or delivering ministry services, provided they maintain appropriate confidentiality and security measures.
We may also disclose personal information where required by law or when necessary to protect our legal rights, ministry operations or the safety of our users.
Email Communications
If you subscribe to our mailing list, we may occasionally send you:
Church announcements
Ministry updates
Event invitations
Devotional messages
Prayer updates
Important notices
You may unsubscribe from these communications at any time using the unsubscribe link provided in our emails or by contacting us directly.
Data Security
We implement appropriate technical, administrative and organisational safeguards to protect your personal information against unauthorised access, alteration, disclosure or destruction.
While we strive to maintain a secure website, no method of electronic transmission or internet storage is completely secure. Therefore, we cannot guarantee absolute security.
Third-Party Services
Our website may contain links to external websites or use trusted third-party services such as online payment providers, video platforms, social media integrations or analytics tools.
These third-party services have their own privacy policies, and we encourage users to review them before providing personal information.
Covenant Assemblies of God Zambia is not responsible for the privacy practices or content of external websites.
Children's Privacy
We care about the privacy of children. We do not knowingly collect personal information from children without appropriate parental or guardian involvement where required.
Parents and guardians are encouraged to supervise their children's online activities and interactions with our website.
Your Rights
Subject to applicable laws, you may request to:
Access your personal information.
Correct inaccurate information.
Update your contact details.
Request deletion of your personal information where appropriate.
Withdraw consent for future communications.
To exercise any of these rights, please contact us using the contact information provided on our website.
Data Retention
We retain personal information only for as long as necessary to fulfil ministry purposes, comply with legal obligations, maintain church records and resolve legitimate administrative matters.
When information is no longer required, it is securely deleted or anonymised where appropriate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our ministry activities, legal obligations or website functionality.
Any updates will be published on this page, and the revised policy will become effective immediately upon publication.
We encourage visitors to review this page periodically to stay informed about how we protect their information.
Contact Us
If you have any questions regarding this Privacy Policy, your personal information or how your information is handled, please contact Covenant Assemblies of God Zambia using the contact details available on our Contact Us page.
We are committed to handling your information responsibly and with integrity.
Your Consent
By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use and protection of your information as described herein.